Privacy Statement

We are committed to protecting your privacy. We constantly review our systems, software and data to ensure that any personal information is kept private giving our customers the best possible service.

Social Media

• You own all rights to the content. The content has been created by you, or properly licensed to you. You agree that you have direct permission from other parties appearing in the post to grant us the right of use.
• Half Hitch Tackle may use your name, photo, video content, testimonial, likeness and social media handle for marketing and other purposes, including but not limited to: Our website, newsletter emails, social media, print and in-store advertising. You also grant us the right to modify your original content. 
• Your agreement for us to use your photos does not entitle you to any type attribution or credit, royalties or financial compensation of any kind.
• You will retain ownership of your content including the copyright but grant Half Hitch Tackle an irrevocable, royalty-free license and right to use this content for an indefinite period of time.

Confidentiality

Customer and user records are kept confidential and will not be sold, rented or given to any third party including trusted business partners, suppliers, distributors, or merchants. Personal information including names, phone numbers, mailing address, email address, demographics are all kept private unless legally required to the appropriate authorities. We will only use this information to communicate with you. If, at anytime, you would like to opt out of an E-Mail list or mailing list please do so securely using the link at the bottom of each email or by writing to us 2206 Navy Blvd. Panama City Beach, FL 32408 or call us at 888-668-9810. However you may be missing out on important outdoor information, tips and special offers.>

We Care for Your Security

We understand that you're concerned about the security and privacy of your online transactions. This is why we use Comodo to ensure that your valuable data, such as credit card details, are encrypted when you interact with our site.

"How do you secure my payment information?"

We employ state-of-the-art data encryption to ensure safe and secure transactions to our site.

Your computer and ours agree to transpose whatever we are sending into an unintelligible "hash" of characters, using a technology called SSL. For example:

3048 0241 00C9 18FA CF8D EB2D EFD5 FD37 89B9 E069 EA97 FC20 5E35 F577 EE31 C4FB C6E4 4811 7D86 BC8F BAFA 362F 922B F01B 2F40 C744 2654 C0DD 2881 D673 CA2B 4003 C266 E2CD CB02 0301 0001

Without the information on your computer or ours, no one can understand our encrypted communication.

For your safety, please expect anyone who communicates confidential information with you on the Internet to use encryption, the way we do.

What is SSL?

Secure Sockets Layer, SSL, is the security technology for encrypting a link between a web server and a browser. All data passed between our web server and your browser remains private and secure.

Whenever you communicate with us on our payment pages, a small yellow padlock appears in the bottom right-hand corner of your browser as a sign that we are now engaging SSL. (Another sign on some browsers is that when you enter the secure area of the site, the background of the address bar turns dark yellow or bright green. You'll also notice that http:// is replaced by https:// (The 's' stands for 'Secure').

"How do I know you are a real organization?"

To generate an encrypted SSL transmission, a web server requires an SSL Certificate. Checking a website's certificate is good practice that helps you avoid spoof websites, sometimes called "phishing" sites. To check the certificate, click on the padlock. Your browser will show you the name of the owner of the certificate. This name should match the name of the website operator.

Our SSL certificates are issued by a leading certificate authority, Comodo CA. Comodo is Web Trust-compliant, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young).

Comodo High Assurance certificates enable a high level of encryption. They also confirm that a company is a legally accountable organization.

To receive a High Assurance SSL Certificate from Comodo, we had to demonstrate to them that we are an existing business, along with our control over the domain you are visiting. When you shop online, you deserve to be know who you are interacting with.

Seeing a site with a High Assurance SSL Certificate, confirms two essential factors:

• That you have a secure SSL (encrypted) link with this website
• That this website represents a real organization

To find out more about SSL or Comodo, please visit Instant SSL.

Cookies, Web Beacons, and How We Use Them

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

List of cookies we collect

The table below lists the cookies we collect and the information they store.

SMS and Text Message Communications

A2P 10DLC Program Disclosure

Half Hitch Tackle Co. Inc. operates an Application-to-Person (A2P) SMS messaging program to send transactional and account-related text messages to customers who have opted in. This section describes how we collect consent, what messages we send, and your rights regarding SMS communications.

Types of SMS Messages We Send

We send the following categories of text messages:

•        Service order notifications — updates on the status of your order, including confirmation, processing, shipment, and delivery notifications.

•        Account notices — important information about your Half Hitch account, including password resets, account changes, and security alerts.

•        Transactional messages — messages necessary to complete a transaction you have initiated with us.

We do not send marketing or promotional SMS messages through this program. Message frequency varies based on your order and account activity.

How We Obtain Your Consent

We will only send you SMS messages if you have provided express written consent. Consent is obtained through one of the following methods:

•        Opting in via our website checkout or account registration by providing your mobile number and checking the SMS consent box.

•        Verbally opting in at one of our store locations, confirmed by written or electronic acknowledgment.

•        Replying START, YES, or SUBSCRIBE to an initial informational text message we send you.

Your consent to receive SMS messages is not a condition of any purchase and you may opt out at any time without affecting your ability to shop with us.

How to Opt Out

You may opt out of SMS communications at any time by:

•        Replying STOP to any text message we send you. You will receive a final confirmation message and no further messages will be sent.

•        Contacting us at [email protected] or calling 888-668-9810 and requesting to be removed from our SMS list.

After opting out, you may opt back in at any time by replying START or by re-enrolling on our website.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Half Hitch Tackle Co. Inc. does not charge any fees for SMS messages; however, your carrier's standard messaging rates apply. Contact your mobile carrier for details about your plan.

Help & Support

If you need assistance with our SMS program, reply HELP to any of our text messages or contact us at:

•        Email: [email protected]

•        Phone: 888-668-9810

•        Mail: 2206 Navy Blvd., Panama City Beach, FL 32408

SMS Privacy & Data Sharing

Your mobile phone number and SMS consent information are used solely for the purpose of delivering the messages described above. We do not sell, rent, or share your mobile number with third parties for their own marketing purposes. Your SMS data is handled in accordance with the rest of this Privacy Policy. Standard carriers are not liable for delayed or undelivered messages.